Botnia Living Lab

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Information doc: 

Annika Sällström, CDT Programme Manager and Botnia General Manager Luleå University of Technology, 971 87 Luleå, SWEDEN, phone: +46 920 491000

Effective member: 

Sweden’s first and largest open Living Lab for human-centric ICT development

Description of Concept

Botnia’s focus is to support human-centric innovation of advanced ICT Services for “Extended Capabilities and Mobility”. The basic idea is to engage end-users, individuals and stakeholder organisations, along a targeted value chain, in the total process from need-finding and idea-generation, through concept-development and prototype/usability testing to pilot service validation of market and marketing principles.  The Botnia partnership includes some of the strongest international ICT/Telco organisations, numerous SMEs as well as national and regional public authorities. 

References and Track Record

The Living Lab services mainly concern managing human-centric innovation processes and performing research based analyses in ICT Service development projects. Clients include providers and users of advanced ICT Services as well as academia performing research and education in the Living Lab context. The Botnia Living Lab system is constantly being developed further in close cooperation with end-users and stake-holders such as the human-centric research group at Luleå University of Technology.

One good example of Botnia’s assets, generated by this collaboration, is the “Appreciating Needs” method applied there for efficient need-finding.   Botnia operates a growing end-user community of 6200 (Oct.’06) registered individuals from all over Sweden. The Botnia Living Lab system for open, user-centric innovation encompasses the expertise, methods and tools necessary for end-user communication and management of innovation processes and related information such as demography and user action profiles.  Botnia’s experience as of October ’06 includes 30 full-scale technology and application projects with national and international cooperation and more than 50 end-user investigations.  With its focus on advanced ICT Services for “Extended Capabilities and Mobility”, Botnia’s track record includes application areas such as: Mobile Pharmacy Service, Mobile Marketing, Sports Arena Services, City “eStreet” Services, Rural Business Support Services, Traffic and Road Information Services etc.  Botnia is governed by the Centre for Distance-spanning Technology, CDT ( ) which is a centre for ICT R&D and innovation at Luleå University of Technology. At the highest level, Botnia is governed by the CDT board of directors comprising senior managers from the University, ICT Corporations and regional public authorities.

Botnia Living Lab is member of the ENoLL Council.